| JUDGING CRITERIA |
Please read the following criteria carefully as it will help you
understand what the judges are looking for and what you need to include in your
entry.
ACTUARIAL FIRM OF THE YEAR
Open to all actuarial firms or internal divisions serving the US captive market. The award looks at firms who demonstrate excellent service, meeting clients’ needs and satisfaction. Judges will be looking for companies whose customers hold in high regard their loss reserving, risk modelling, business planning, forecasting and the development of early warning systems. Specific contributions to professional organisations and specific mention of participation in discussions with regulators to support (or resist) regulatory developments.
BEST CUSTOMER SERVICE IN CAPTIVE MANAGEMENT
The focus of this award is on the captive management firm demonstrating how its service offering has improved its clients’ business functionality, access to information and reporting. Judges will look for evidence of valued customer care, improved efficiency and knowledge, expertise and accessibility of the team. Client testimonials are encouraged for this category.
BEST CUSTOMER CARE IN FRONTING
This award will focus on client satisfaction with their fronting provider. The fronting company should demonstrate, excellent business functionality, customised arrangements, ease of access to information, reporting, communication and the team and multi-national/state capabilities. Judges will be looking for companies to demonstrate their multi-state/international capabilities, improved efficiency and customer care, expertise and accessibility of the team. Client testimonials are encouraged for this category.
BEST CUSTOMER CARE IN INVESTMENT MANAGEMENT
Open to asset managers and investment advisors. This award will be presented to the firm that best exhibits unrivalled customer care and satisfaction. Delivering strong results through balancing investment risk and return. Evidence of a clear understanding of clients’ specific and unique requirements is essential. Client testimonials are encouraged for this category.
CAPTIVE HEALTHCARE SPECIALIST OF THE YEAR
Open to firms who specialise in healthcare captives or healthcare risks. The Judges are looking for examples of firms showing true signs of innovation and depth of understanding of the sector, the client’s needs and regulatory requirements. Contributions and involvement in professional organisations and/or regulatory developments. Specific service offerings, service levels and overall success of the business over the last 12 months.
CAPTIVE MANAGER OF THE YEAR
This award is open to all captive management firms who currently manage business for US parent companies. Awarding excellence in all areas of captive management we are looking for evidence of business growth by revenue, client numbers, service offering and head count and above all client satisfaction. Judges will look for applicants to demonstrate their diverse product offering and solution based services, advances in use of technology, accessibility to clients, initiatives developed/implemented in the last 12 months and overall business growth.
CELL COMPANY INITIATIVE OF THE YEAR *NEW FOR 2015*
Open to all cell companies and captive managers facilitating cell captives. The judges are looking for one specific and truly unique use of a cell company to suit a clients' bespoke needs. It may be an initiative made particularly tricky by the regulatory environment of the insured or due to a new type of risk. Cited examples can also include the evolution of a cell company into a single parent captive, although nominations should be clear to only choose one example to submit.
CLAIMS MANAGEMEMENT FIRM OF THE YEAR
Open to any claims management firm or claims handling division of a business who service captives. Judges will be looking for exceptional quality of service given to claimants whether through routine claims service or following complex issues for specific claims. Developments and use of technology will be considered by our judges.
COLLATERAL SERVICE PROVIDER OF THE YEAR
This award is open to any firm that is providing collateral to the captive in any capacity. The focus is on customer care, client relations, tailoring services to the client’s needs and accessibility. Judges will look for the breadth of service offering, efficiencies and benefits the client has achieved by working with the applicant. Evidence of business growth and increase of market share is also an important factor for our judges to understand. Client testimonials are encouraged for this category.
CPA FIRM OF THE YEAR
Open to all regulated CPA firms serving US parented captives. Judges will pay particular attention to examples of efficiencies in areas such as GAAP, stat. auditing & tax reporting. They will also look for firms that can show a clear understanding of their client’s specific and unique requirement.
CUSTOMER CARE IN GROUP CAPTIVE MANAGEMENT *NEW FOR 2015*
This award is open to all firms managing group captives serving US businesses. Entrants should demonstrate examples of clear and bespoke customer service provided to its clients and how effort is made to produce customised solutions. Judges will be looking for examples of innovative group captive programmes and continued attention to client needs.
EMPLOYEE BENEFITS SPECIALIST OF THE YEAR
Open to all firms advising on or structuring employee benefits programmes for US parented captives. Judges wish to identify firms who excel in their field through excellent planning and engagement with the client and all divisions across the client's parent divisons. Examples of integrating risk management and human resources, reducing benefit costs and innovation in driving this area of the captive industry are also welcomed.
INDEPENDENT BROKER OF THE YEAR *NEW FOR 2015*
This award is open to all independent brokers that DO NOT have a captive management division. Judges will be looking for a demonstration of extensive captive knowledge and experience with evidence of the delivery of suitable captive solutions to clients from the last 12 months. Case studies and client testimonials are encouraged in this category.
INDEPENDENT CAPTIVE MANAGER OF THE YEAR
Open to self-managed captives and captive managers that are not related to a larger parent company. Our judges will be focused on activity over the last 12 months and will be looking for the highest standards of customer care and satisfaction, excellent reporting process and access to the team, innovative ways of managing your clients risk and insurance structures and clear examples of efficiencies. The judging panel would also like to see evidence of business growth and key staff playing an active role in industry discussions and setting the agenda for the broader industry.
INNOVATION IN INVESTMENT MANAGEMENT
Open to asset managers and investment advisors. This award will be presented to the firm displaying true innovation excellence in investment strategy, unique solutions and services and exceptional performance tailored to individual client’s needs and expectations. New use of technology for reporting and market analysis, particularly if white-labelled will be considered.
INSURANCE COMPANY OF THE YEAR
Open to all insurers acting specifically within the captive market. The winner of this category will demonstrate excellence across all its captive related services, consistent customer satisfaction, profitable growth, innovation in product delivery and services, setting agenda for major industry issues and a willingness to address the unique needs and challenges faced by clients.
MOST INNOVATIVE USE OF AN ART STRUCTURE
Open to all firms who design/manage/consult on ART structures. This award will showcase firms who have displayed creative and innovative design while ensuring effective cover. Evidence of cost benefits, efficiencies, complexity or simplicity of the structure and use of alterative markets such as the capital markets or using the structure as a profit centre will all be considered.
OFFSHORE CAPTIVE DOMICILE OF THE YEAR
Open to all offshore captive domiciles with active US parented captives. Judges are looking for evidence of the highest standards of regulation, accessibility, insured care and efficiency. Innovation in regulatory acts passed during the official judging period, the number of new formations and growth in premium written, will also be considered.
OFFSHORE LAW FIRM OF THE YEAR
Open to law firms in ‘offshore’ jurisdictions servicing US parented captives in the last 12 months. The award recognises contributions to the captive market through legal expertise and innovation, strategic vision and business winning client care. Specific contributions such as participation in discussions with regulators to support (or resist) regulatory developments should be cited in your submission.
ONSHORE LAW FIRM OF THE YEAR
Open to US law firms servicing captives in the last 12 months. The award recognises contributions to the captive market through legal expertise and innovation, strategic vision and business winning client care. Specific contributions such as participation in discussions with regulators to support (or resist) regulatory developments should be cited in your submission.
OUTSTANDING CONTRIBUTION BY AN INDIVIDUAL
The winner of this special award will be presented to an individual who has made extraordinary contribution to the success of the UK captive industry through their illustrious career. We are not accepting entries to this category. However should you wish to nominate an individual, these will be considered by our panel of judges.
RISK CONSULTING INITIATIVE OF THE YEAR
Open to any firm conducting risk consulting services. The driver behind the award is to identify innovation in risk consulting over the last 12 months. Judges will look to identify KPI’s from the following: innovation from a particular transaction or deal, developments within new markets/risks, new product development and industry lobbying.
RUN-OFF SPECIALIST OF THE YEAR
Providing an innovative and efficient approach to managing captives in run-off, entrants should be able to demonstrate to the judges a proven track record of disposing of insurance companies no longer wanted. Management approaches and relationship with the end client will also be considered, as well as success stories. Client testimonials are encouraged for this category.
SUBROGATION SPECIALIST OF THE YEAR *NEW FOR 2015*
The judges will be looking for examples of subrogation experts actively seeking out and providing valuable services to captive owners. Demonstration of developing sustainable relationships with clients and how subrogation can be utilised on an ongoing basis alongside an insurance programme will be welcomed. Client testimonials in this category can provide evidence of achievement in this category.
TAX ADVISORY FIRM OF THE YEAR
Open to all tax advisory firms. The judges will look for excellence in technical tax advice, tax reviews and compliance. Use of software products and capabilities, particularly white-labelled will be considered by our judges.
TECHNOLOGY FIRM OF THE YEAR *NEW FOR 2015*
This award will focus on business, administrative processes and innovation. It is open to any firm in the captive insurance market - insurer, intermediary, service provider and technology specialist - that can demonstrate that the application of new software, hardware or information and communications technology has enhanced the quality, efficiency and cost-effectiveness of managing insurance risk placed in a captive, running a captive company or captive management firm. The judges will be looking for evidence of greater efficiency, customer service, lower error rates and effective implementation within agreed budgets and timetables.
US CAPTIVE DOMICILE OF THE YEAR
Open to all US states with active captive legislation in the US for the entirety of the judging period. Judges are looking for evidence of the highest standards of regulation, accessibility, insured care and efficiency. Innovation in regulatory acts passed during the official judging period, the number of new formations and growth in premium written, will also be considered.
