First Choice Repair 2013 Convention
 

 Monday, February 18, 2013

7:00 - 7:45 am Golf Check - in & Breakfast
 
8:00 am - 2:00 pm Golf Tournament

8:00 am - 5:00 pm Check-in

10:00 am - 5:00 pm Practice Presentations & Exhibitor Set-up

6:00 pm - 9:00 pm Welcome: Expo Grand Opening and Networking (Cash Bar)

 Tuesday, February 19, 2013

7:00 am - 12:00 pm Check-in
 
8:15 am - 8:30 am "Surf's Up" Welcome and Opening Remarks with Steve Rausch
 
8:30 am - 9:15 am "Ride the Wave of the Future" with Jay Southerland
 
9:15 am - 10:15 am Culturetopia: Creating the Ultimate High-Performance Organization with Jason Young
 
10:15 am - 10:45 am Break
 
10:45 am - 11:15 am Farmers Full Service with Dennis Squibb
 
11:15 am - Noon Industry Expert Panel
 
Noon - 1:30 pm Lunch
 
2:00 pm - 4:00 pm Strategic Outlook
(Carriers Only)
 
1:30 pm - 2:30 pm
  • Jason Young - "Creating the Ultimate Customer Service Culture"
 
  • Xactware - "Xactimate 28: Estimating Across Platforms" with David Luse
 
  • EagleView - "Staying Competitive & Winning Jobs through Technology" with Heidi Ellsworth
 
  • Accurence
 
2:45 pm - 3:45 pm
  • Jason Young - "Creating the Ultimate Customer Service Culture" 
 
  • Xactware - "Xactimate 28: Estimating Across Platforms" with David Luse

  • ITEL - "The ITEL App: Bring the Lab with You on Roofing and Siding Claims"  with Travis Bingham
 
  • MICA
 
4:00 pm - 5:00 pm
  • ITEL - "The ITEL App: Bring the Lab with You on Roofing and Siding Claims" with Travis Bingham
 
  • EagleView - "Staying Competitive & Winning Jobs through Technology" with Heidi Ellsworth 
 
  • MICA
 
  • Accurence
 
6:00 pm - 9:00 pm
Networking Reception at Expo
(Heavy Hors d'oeuvres and Cash Bar)

Wednesday, February 20, 2013

8:00 am - 8:15 am Day 2 Opening Remarks with Jay Southerland

8:15 am - 8:45 am The Hartford with Bob Nadeau, AVP, Property Practices
 
8:45 am - 9:15 am Managed Repair Supersized!
 
9:15 am - 9:45 am  American Family  with Bruce Clark, Catastrophe Claims Manager
 
9:45 am - 10:15 am Break
 
10:15 am - 10:45 am Allstate with Lance Dore, Staff Claim Manager, Allstate Insurance
 
10:45 am - 11:15 am Agents First Hand View with Bob Vance, District Manager, Farmers Insurance group
 
11:15 am - 12:00 pm "Hang Ten" Best of the Best for 2012 - Awards Ceremony
 
12:00 pm - 12:15 pm Closing Remarks with Jay Southerland
 
12:15 pm - 1:45 pm Lunch 
  
1:45 pm - 3:15 pm
Current Network Operational Meeting
Future Full Service & Mitigation Contractors Session
Future Roofing, Siding & Gutter Contractors Session
 
3:30pm - 4:30 pm
First Choice Repair Success with Dona Parker 
First Choice Repair University with Lora Thran
 
6:00 pm - 9:00 pm "A Night at the Museum" Social Event (Held in World Golf Hall of Fame and IMAX Theatre)

Thursday, February 21, 2013

8:30 am - 11:00 am
 
Damage Recognition Certification with Brian Peterson from Farmers Insurance